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#f48fb1}.referral-action-button.schedule-button:hover{background:#f8bbd0}.chat-transcript{flex:1;display:flex;flex-direction:column;background:#fff;overflow:hidden}.chat-transcript-header{display:flex;align-items:center;justify-content:space-between;padding:12px 20px;background:#f7f8fa;border-bottom:1px solid #e0e3e8;font-size:11px;font-weight:700;color:#5a6872;text-transform:uppercase;letter-spacing:.5px}.chat-transcript-body{flex:1;overflow-y:auto;padding:16px 20px;display:flex;flex-direction:column;gap:14px}.chat-transcript-body::-webkit-scrollbar{width:6px}.chat-transcript-body::-webkit-scrollbar-thumb{background:#d0d5dd;border-radius:3px}.transcript-message{display:flex;gap:10px;animation:msgIn .3s 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